Your privacy is important to PropertyPrompt. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarise yourself with our privacy practices and feel free to get in touch with us if you have any questions.

PropertyPrompt refers to software, apps and services created, delivered and owned by Insitu Limited.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. This information is collected upon the initial sign up of PropertyPrompt.

PropertyPrompt and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

Here are some examples of the types of personal information PropertyPrompt may collect and how we may use it.

What personal information we collect

When you create a PropertyPrompt account, download a software update or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address and contact preferences.

How we use your personal information

The personal information we collect allows us to keep you posted on Property Prompt’s latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us develop, deliver, and improve our products and services.

From time to time, we may use your personal information to send important notices, such as communications changes to our terms, conditions, and policies. Because this information is important to your interaction with Property Prompt, you may not opt-out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Property Prompt’s products, services, and customer communications.

Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where a PropertyPrompt product is used so that we can better understand customer behavior and improve our products and services.

We also may collect information regarding customer activities on our website, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Property Prompt’s website, online services, interactive applications and email messages may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of our products and services. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole. PropertyPrompt may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the PropertyPrompt website and web portal. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customer’s can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times PropertyPrompt may make certain personal information available to strategic partners that work with PropertyPrompt to provide products and services, or that help PropertyPrompt market to customers.

Service Providers

PropertyPrompt shares personal information with companies who provide services such as maintenance providers, building managers, information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Property Prompt operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for PropertyPrompt to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

PropertyPrompt takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Integrity and Retention of Personal Information

PropertyPrompt makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

For personal information, we make an effort in good faith to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if PropertyPrompt is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made to support@propertyprompt.io

Location-Based Services

To provide location-based services on Property Prompt, PropertyPrompt and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is used by PropertyPrompt and our partners and licensees to provide the most efficient service possible.

Third-Party Sites and Services

PropertyPrompt websites, applications, and services may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Updates

PropertyPrompt may update its Privacy Policy from time to time.

Thank you for taking the time to familiarise yourself with our Privacy Policies.

Insitu Limited 2018